LEADING THE WAY WITH THE POWER OF CONTOUR®
The leisure travel industry’s leading travel management and distribution solution powers the extraordinary growth of the leading U.S. tour operator to Ireland.

 

Sceptre Charters may have started as a modest charter company in New York little more than two decades ago, but the ambitions of its new owner in 1999 were anything but. Under the guidance of Bert Accomando, Sceptre Charters has become Sceptre Ireland, the largest U.S. tour operator to Ireland, representing 40 major U.S. gateways; more than 3000 of Ireland’s finest hotels, castles and B&Bs; and the widest selection of motorcoach tours, self-drive packages, golf and other specialty programs to the Emerald Isle.

There’s a great deal more to growing a business, however, than simply selling more products. Just ask the team at Sceptre. Going from nothing to number one? requires – in addition to a lot of hard work – operational efficiency, flexibility and scalability. And it doesn’t stop there. Bert knew that Sceptre had to continue to innovate by offering more products and packaging options, reduce costs and prices, grow their online business and expand their customer base – all while achieving greater efficiency across their operation.

When the company conducted its search for new technology in 2002, a few critical factors made Fourth Dimension Software’s CONTOUR the clear choice.

Travel Management Functionality: With CONTOUR Sceptre manages its complete product portfolio with ease, from consolidated airfares and out-of-the-way country inns to distinctive golf packages and complex, independent itineraries.

Enterprise Automation: CONTOUR has streamlined critical operational processes for Sceptre, improving efficiency and productivity across the enterprise and delivering a new level of insight into business performance. Areas of automation include:

• Documentation production
• Vendor advising
• Complete customer profiles
• Real-time business performance reporting

Scalability & Flexibility: CONTOUR’s rules-driven database and open architecture provide the inherent flexibility so Sceptre can adapt immediately to new market demands, implement new packaging and pricing rules, connect to new distribution and inventory channels, and more. And CONTOUR will grow with Sceptre. The system runs on the HP NonStopTM platform, renowned for unlimited scalability and performance in high- volume processing environments.