CONTOUR Services & Support

FDS recognizes that when a travel company selects CONTOUR, they are not just implementing a new technology system but undertaking a significant change that can affect every area of their travel business. FDS has developed a complete and proven methodology to ensure a successful system implementation and ongoing support of its clients.

Project Delivery

The CONTOUR implementation program consists of a comprehensive requirements analysis and project study, hands-on workshops, intensive training sessions, and methodical installation, testing and go-live procedures. Each CONTOUR implementation is based upon FDS’ proven delivery process but customized to the specific needs of each client. FDS’ program managers and business analysts all have deep experience in travel and tour operations and work hand-in-hand with the client team.

Support & Maintenance

FDS provides ongoing application and technical support with a team of dedicated technical and business area specialists.

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